Trezor.io/Start® — Start Your Device Securely

Welcome to the official Trezor® start page. This guide walks you through unboxing, connecting, initializing, and securing your Trezor hardware wallet so you can manage cryptocurrencies with confidence.

Before you begin

Make sure you have:

Your new Trezor® device and the included USB cable.
A computer or smartphone with a supported browser (Chrome, Firefox, Edge, or Safari) and a reliable internet connection.
Paper and a pen for writing down your recovery seed — never store the seed digitally.

Important: Only use the official start page at trezor.io/start and verify the site certificate in your browser. Do not follow instructions from emails, social media posts, or unofficial websites.

Step-by-step setup

Inspect packaging.
Check the box for tamper-evident seals. If the packaging appears opened or damaged, contact Trezor support immediately.
Connect your Trezor®.
Plug the device into your computer or mobile device using the supplied cable. The device screen will light up showing the Trezor logo and a prompt.
Open trezor.io/start.
Navigate to the official start page and follow the on-screen instructions. The site will detect your device and guide you through firmware checks and installation if needed.
Install official firmware.
If the device requires a firmware update, allow it to install via the official interface. Do not install firmware from third-party sources.
Create a new wallet.
Choose Create new wallet when prompted. Trezor will generate a recovery seed (a list of words) on the device screen. Do not type, photograph, or store the seed digitally.
Write down your recovery seed.
Use the provided recovery card or clean paper to write each word clearly in order. Store the card in a secure, separate location — consider using a fireproof safe or bank deposit box for long-term protection.
Confirm your seed.
The Trezor will ask you to confirm a few words from the recovery seed to ensure it was recorded correctly.
Set a PIN.
Create a PIN on the device to protect local access. Choose a PIN you can remember but that is not easily guessed. The PIN is entered on the device using randomized number positions — this prevents attackers from learning your PIN by watching screen taps.
Finalize setup.
After confirmation, your device will be ready to use with the Trezor Suite or compatible wallet apps. Connect the device to manage accounts, send transactions, and interact with decentralized applications.

Security best practices

Always verify the device screen before approving transactions — the device shows exactly which addresses and amounts will be sent.
Never enter your recovery seed into a computer, phone, or website. The seed belongs only on paper or a secure metal backup.
Keep firmware up to date through official updates — updates often contain security improvements.
Use a strong, unique PIN and consider a passphrase (also called a 25th word) for additional account separation. Be aware that a lost passphrase cannot be recovered.
Beware of phishing sites and fake support channels. Official support is available at trezor.io/support.

Warning: If someone else gains access to your recovery seed or passphrase, they can fully control your funds. Treat those words as the keys to your assets.

Common questions

What if I lose my device?

If your device is lost or damaged, you can restore your wallet on a new Trezor or compatible device using your recovery seed. Keep the seed safe and secret.

Can Trezor ever ask for my seed?

No. Trezor or its official apps will never ask you to type or upload your recovery seed. Any request for your seed is a scam.

Should I enable passphrase?

A passphrase adds a powerful extra layer of security and can create multiple hidden wallets. However, if you lose the passphrase, recovery is impossible. Use it only if you understand the trade-offs.